Privacy Policy

Introduction

77vd ("we", "us", "our") operates the online gaming platform available at https://77vd.ws (the "Platform"). This Privacy Policy sets out how 77vd collects, processes, stores, and protects personal information you provide when you access or use the Platform. We are committed to handling your data responsibly and in accordance with applicable data protection standards.

By registering an account or using any features of the Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform. This policy applies to all users accessing 77vd from Bangladesh and anywhere else this Platform is made available.

Information We Collect

77vd collects personal information in several ways depending on how you interact with the Platform. We only collect information that is necessary to provide and improve our services to you.

Account Registration Information

• Full name and date of birth (for age verification — you must be 21 or above to register)
• Email address and mobile phone number
• Username and encrypted password
• City and district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)

Financial and Transaction Information

• Deposit and withdrawal records, including amounts in BDT (৳)
• Payment method details such as bKash wallet number, Nagad account reference, or Rocket number — we store only the necessary reference identifiers, never full wallet credentials
• Betting history, game activity, bonus claims, and account balance snapshots

Automatically Collected Technical Data

• IP address, device type, browser version, and operating system
• Session timestamps, pages visited, and features used on the Platform
• Cookie identifiers and local storage data for session management and preference retention

How We Use Your Information

The personal information collected by 77vd is used solely for the purposes outlined below. We do not process your data in ways that are incompatible with these stated purposes.

• To create and manage your 77vd account, verify your identity, and confirm your eligibility to use the Platform (21+ only)
• To process deposits, withdrawals, and bonus transactions securely via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• To provide customer support and respond to queries submitted to our support team via email
• To personalize your experience on the Platform, including recommending relevant games such as cricket betting, live casino, or slots
• To detect and prevent fraudulent activity, money laundering, and violations of our Terms and Conditions
• To send transactional notifications (e.g., deposit confirmations, withdrawal updates) and, where you have opted in, promotional communications about bonuses or seasonal offers

We rely on the following legal bases for processing your data: contractual necessity (to deliver our services), legitimate interests (fraud prevention and platform security), and your explicit consent (for marketing communications). You may withdraw consent at any time by contacting our support team.

Sharing Your Information

77vd does not sell, rent, or trade your personal data with third parties for their own marketing purposes. We only share your information in the specific, limited circumstances described below.

Service Providers

We engage trusted third-party providers to assist with platform operations, including payment processing partners (bKash, Nagad, Rocket, Upay), fraud detection services, and technical infrastructure providers. These partners are bound by strict confidentiality obligations and may only use your data to perform services on our behalf.

Legal and Regulatory Requirements

We may disclose your information to law enforcement, regulatory authorities, or other government bodies where we are legally compelled to do so, or where disclosure is necessary to protect our legal rights, prevent fraud, or respond to a verified legal process.

Business Transfers

In the event of a merger, acquisition, or transfer of all or part of the 77vd business, your personal data may be transferred as part of that transaction. We will notify you of any such change and ensure your data remains protected under terms no less protective than this Privacy Policy.

Cookies and Tracking Technologies

77vd uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, maintain session security, and understand how users interact with our games and features.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly, including authentication tokens and session management cookies
• Functional cookies: Allow us to remember your language preference and other personalisation settings
• Analytics cookies: Help us understand aggregate usage patterns so we can improve Platform performance and content quality

You may configure your browser or device settings to refuse or delete cookies; however, doing so may limit certain Platform features and functionality. By continuing to use 77vd with cookies enabled, you consent to their use as described in this section.

Data Security

77vd employs industry-standard technical and organisational measures to safeguard your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, server-side encryption for sensitive data at rest, restricted staff access on a need-to-know basis, and routine security assessments.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 77vd account has been compromised, please contact our support team immediately at [email protected] so we can take appropriate steps to secure your account.

Data Retention

77vd retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the provision of Platform services, compliance with financial record-keeping obligations, and the resolution of any disputes or legal claims. Account data is generally retained for a minimum of five (5) years from the date of account closure to comply with applicable anti-money laundering and financial crime prevention requirements.

Once the retention period has expired and no legal obligation requires further storage, your data will be securely deleted or anonymised. You may request early deletion of your data, subject to our legal obligations as noted above, by writing to our support team.

Your Rights

As a user of the 77vd Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected].

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations
• Right to object: You may object to processing of your data for direct marketing purposes at any time
• Right to data portability: You may request that we provide your data in a structured, machine-readable format where technically feasible

We will acknowledge and process your request within a reasonable timeframe. In some cases, we may need to verify your identity before proceeding. We will not charge a fee for legitimate requests unless they are manifestly unfounded, repetitive, or excessive.

Third-Party Payment Processors

When you make a deposit or withdrawal on 77vd using services such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your transaction data is processed by those payment providers directly. 77vd does not store your full payment credentials. Each payment provider operates under its own privacy policy and data protection framework, and we encourage you to review their respective policies.

For clarity around what data passes through third-party payment processors, 77vd retains only a transaction reference ID and status. No full card numbers, wallet PINs, or mobile banking credentials are ever stored on our servers. We take payment data privacy seriously and work only with reputable processors that maintain strong security certifications.

Age Restriction

77vd is strictly an adult-only platform. You must be 21 years of age or older to register an account or participate in any betting, casino, or gaming activity on this Platform. We are committed to preventing underage gambling and take age verification seriously.

If we discover or have reasonable grounds to believe that a user is under 21 years of age, we will suspend the account immediately, withhold any pending withdrawals pending investigation, and delete the personal data collected from that user to the extent permitted by law. Parents and guardians are encouraged to use appropriate parental control tools to prevent minors from accessing online gaming platforms.

Changes to This Privacy Policy

77vd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify registered users via their registered email address or through a prominent notice on the Platform.

Your continued use of the Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have questions or concerns about any changes, you are welcome to contact our support team at any time.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77vd handles your personal data, our support team is available 24 hours a day, 7 days a week.

We aim to respond to all privacy-related enquiries within 2 business days. For urgent matters concerning account security or suspected data breach, please mark your email subject clearly so our team can prioritise your request.

Email: [email protected]